Samsung a52s 5g - 4G not working

[JEEVA777]

My Samsung A52s 5g phone shows LTE, but I'm not getting internet data. When I open facebook, Youtube and other apps it's not loading anything. It say no data connection. 

But, all apps works in LTE plus when available. 

I have checked the same sim on my sister's mobile ( Samsung A52s 5g ). I'm facing same issue my sister's phone too. 

Jio says there is no problem with theirs network. Then why my phone is not works in LTE ( 4g network ). I'm facing this issue from last 3 months onwards. If anyone knows the reason tell me to solve it.

[akshit2r]

Bhai aap ke hi phone me issue hoga shayad , ek baar restart krke dekho flight mode on krne ke baad sahi ho jayega .
Mere pass bhi a52s hai usme proper 5g chal rha hai .

[JEEVA777]

I tried everything brother. 5g is good in phone. Problem is only with 4g. Whenever 5g Tower is not available, my phone is not working in 4g. I'm using Jio sim card.

[akshit2r]

July update ke baad se hua hai ye problem!

[JEEVA777]

No. I'm facing this problem from last 3 months.

[akshit2r]

Bhai mere pass A52s me aisi problem nhi aa rhi 4G bhi badiya chal rha

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.

Reset network settings: Settings> General management> Reset> Reset network settings> Reset settings> Unlock your screen> Reset.

Check another network operator SIM: If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM.
Note: kindly contact your network service provider once to make sure there is no issue from their end.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[AmianKaran]

Jio sim?

[JEEVA777]

Yes

[AmianKaran]

Mine too... i have the same issue, but its been fine when i had recharged 2gb / day.
Before that i have resetted to default settings too