Original topic:

Samsung a50 update problem

(Topic created on: 05-26-2020 01:53 PM)
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manoj416
Active Level 3
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Galaxy A
Android 10 update over automatically restarting phone and samsung logo is coming and sticking and not going next step not coming what is this samsung 
3 Comments
Galaxy A
yr phone is soft bricked
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chitti1998
Expert Level 2
Galaxy A
this was the problem previously . now also same issues.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

We are very sorry for the inconvenience caused to you and request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) with the screenshot attached to it to that we can resolve the concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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