Original topic:

Not getting update

(Topic created on: 04-28-2026 09:10 PM)
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Anonymous
Not applicable
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Galaxy A
I joined the beta update in my galaxy A36 for one ui 8.5 and installed it byt when i restored my phone and come to join beta again it shows recruement closed and i am not getting beta w update even though i have installed beta 1.What should i do now.Can somebody help me.I request #samsung to solve this problem and give me updates please 🙏 as soon as possible.
6 Comments
P_M
Active Level 3
Galaxy A
Same problem please tell me solution
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Anonymous
Not applicable
Galaxy A
I am also looking for solution
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Anonymous
Not applicable
Galaxy A
Login with same Samsung account from which you joined the beta if you dont bave that account dont worry you will directly get stable update when available
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StarFizz
Active Level 10
Galaxy A
Go to the service centre
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that you can cancel your participation in the Beta Program through the following path: “Settings > One UI Beta Program > Deregister” in the “Samsung Members” app. To use the official software and services, please be sure to reinstall (rollback) to the final version of the official software.

You can reinstall the software using the PC version of Smart Switch. Once the software is reinstalled, the device will be reset, and all data generated during the Beta Program will be erased. While you can recover all data that was backed up before installing the beta software, there may be limitations in recovering data created after installing the beta software.

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Anonymous
Not applicable
Galaxy A
Will i get the stable update when available without rolling back to older version
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