Samsung a50 overheating issue

[switzyy]

I have using this Samsung galaxy A50 for past 1 year and now it showing overheat issue. All the updates are up to date. My device is showing a warning "2/3 apps have been closed.Your device overheating ".After few minutes it shows another warning"Your device is overheating. Steps will taken to cool it down.."After that final warning appears like "Your phone will shutdown in 10 seconds.Then shutdown." I have checked the phone but no application and settings is not opening due to overheating notification. 

Did anyone knows the solution.Please provide the permanent solution as fast as possible.

[AbhishekPuri]

clear cache partition
Step Clear Cache Partition

step 1

Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.

step 2

Press Volume up and power button (also press bixby button if present) at the same time .
step 3

Keep it pressed until samsung logo appears on your phone.
step 4

Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.

step 5

After selecting Clear Cache Partition option,then click power button once.
step 6

Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone!

[switzyy]

thanks..did you tired this way?

[AbhishekPuri]

yes

[AbhishekPuri]

& uninstall unnecessary apk from your device and remove back cover & if u laminate/tempered back panel than remove both.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support