A36 heating issue

[copperadi]

Got this from a samsung experience cafe recently.Initially did factory reset,then hard reset and then again factory reset.Installed all apps that i need.But i see smartphone only doesnot get heat when its lying idle.As you pick it up and start doing basic browsing it starts heating.Just using chrome and trying to to search a good laptop from two three apps and two three instance of chrome browser ,i felt it bit warm from back and at that time temperature was 41 deg.The game with which i play also raised this to max 41.Its Mar end and ambient temperature does play a role as well.Cant complain to samsung about that 41 deg is a overheating but so far the ones that i have used i would take it as overheating as at this ambient temperature anything above 38 is overheating.Samsung must work to improve this in next patch.

Its obvious that slimmer you make a phone, overheating will come.Lets keep A series in a breathable space otherwise promise of 6 year updates may fall back on samsung if phones starts to burst in pockets.We are in age of global warming and must not forget this 

[Anonymous]

Turn on devloper option and
Look for activity and background process....
Set no background process...

After no heating issues will happen in future

[copperadi]

But then i have doubt truecaller and maps will not work properly

[copperadi]

Also i think to mention here.At morning today without doing an activity temperature was 31.8 deg.With just watching youtube video and some basic web surfing ,within 30 min its 36.4 deg.Cant qualify this as heating but still i have comparisons with me with other smartphones i have used.The major reason for Samsung A36 in my opinion is its display.

[AudioJack35]

Exynos

[copperadi]

No exynos.I have used SD 6s gen 3 in moto g45 5g and this one is more powerful SD 6 gen 3 but moto g45 5g had absolutely no heating issues.This looks problem of tuning on rom parameters and samsung software can also be an issue.By your name i recall no headphone jack.No solution to use headphones for me as using BT Headphone is prohibited by doctors.This does not suit medically to many people around and there have been cases of migraines.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Additionally, We are taking your feedback regarding this matter and will take it into consideration for future updates.

Warm Regards,
Samsung Customer Support

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Thipoy]

There is heating issue with Samsung a36