Resolved! Solved

Original topic:

Samsung Wallet

(Topic created on: 02-23-2024 08:11 AM)
179 Views
CalmGuy
Active Level 1
Options
Galaxy A

image

This Error message appears when i click on "UPI Number" option. Why is this Error message Showing? How can I solve this problem. Have already tried uninstalling, Reinstalling, Reinstalling adding Banks Ids etc. Is this a Software Bug? Kindly help. Note:- Phone number and Banks Work Perfectly on Gpay. 

1 Solution


Accepted Solutions
Solution
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

View solution in context

0 Likes
4 Comments
CalmGuy
Active Level 1
Galaxy A
.1708668629847.jpg
0 Likes
CalmGuy
Active Level 1
Galaxy A
Is this some kind of a Bug?
0 Likes
Solution
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
muhammadmpp
Expert Level 5
Galaxy A
Try 2 more time get ready
0 Likes