Error on samsung wallet

[AsaadSiddiqui]

Samsung wallet is not opening my 

I tried all things but then also it not opening

[godofevil]

same problem with me also....i also tried many tips....but not opening

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request you kindly perform the following steps to resolve your issues.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Keep your apps updated: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time or tap Update All to install all available updates.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[AsaadSiddiqui]

I have tried this also
Now i am going to ask with support team