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03-11-2020 11:55 AM in
Galaxy A- Mark as New
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03-11-2020 05:00 PM in
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03-12-2020 05:06 PM in
Galaxy AHi there,
Please perform following steps to resolve the lagging issue:
• Free some internal memory (If occupied more than 80%) (Settings > Device Care or Device Maintenance>Storage)
• If device lags in any particular application/game then Clear cache memory of that application (Settings>apps> tap on that app>storage>clear cache)
• Close background running apps when not in use. (Tap on the left soft key and close all the running apps)
• Kindly remove the memory card from the device and then check the issue
• Due to ''3rd Party'' (Not provided by Samsung) Accessories, (Like ''Charger, USB Cable'' etc.) device might also hang. So kindly avoid the usage of these 3rd party accessories.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members