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11-11-2024 03:46 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to enable wi-fi calling on your device.
● For Wi-Fi calling you must have the following requirements.
1. Access to a Wi-Fi router with a high-speed internet connection (Any ISP Router)
2. Wi-Fi calling enabled smartphone.
3. The latest software needs to be updated.
4. The Wi-Fi calling switch should be on.
5. You should use Airtel 4G SIM (VoLTE Support) Or RJIO SIM Card + VOWIFI should be enabled for the user by the operator end as well. For a seamless experience, You should keep both VoLTE and Wi-Fi calling switched on.
● Enable the Wi-Fi calling feature via settings: Settings> Connections> Wi-Fi Calling> Turn on Wi-Fi Calling> Wi-Fi Calling feature has been turned on.
● Enable the Wi-Fi calling feature via the Notification panel: Notification panel> Wi-Fi Calling to enable> Wi-Fi Calling has been enabled.
● Enable the Wi-Fi calling feature via the Phone App: Phone>Menu> Settings> Wi-Fi Calling> Wi-Fi Calling feature has been turned on.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
