Original topic:

Samsung Galaxy A33 5G battery drain issues

(Topic created on: 09-27-2023 03:53 PM)
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AyushKundur
Active Level 5
Options
Galaxy A

image

I charged my to 85%
Is it a good screen on time ?
I think so it's not good the phone is draining battery lot faster.After recent software update of september security patch battery draining faster samsung needs to to fix this issue by next software update.

3 Comments
Pingu_Sai
Active Level 4
Galaxy A
With 85% charge in WiFi you can hit 5-6hrs mark SOT if used gently.

With 4g/5g you can expect 4-5hrs SOT. These look okay to me.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

You can check the Samsung Members app (Battery Status (Battery life + Battery Capacity)).
Kindly perform the "Battery Status (Battery life + Battery Capacity)" test using the Samsung Members app.

Battery life depends on how the battery is used. Note that different devices have different battery life. The expected battery life for your model can be found in the manual. I will take you through some tips so that you can improve your performance.

Perform Battery Optimization.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation.
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level.
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps.
Close all the background running apps when not using them, Turn off auto sync of e-mails, app data, etc.

We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

Also, share the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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AyushKundur
Active Level 5
Galaxy A
I reported this issue on Samsung members app error report even there you recommend troubleshooting steps which doesn't work because this is has been noticed after recent software update of september security patch so this issue can be fix by next software update
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