Original topic:

Samsung Browser

(Topic created on: 05-01-2024 04:17 PM)
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outcast1
Active Level 10
Options
Galaxy A
Hi has anyone had any issues with the Samsung Internet Browser...cause ever since i updated the browser to the latest version it has been buggy like freezing and slow loading of webpages I cant even view webpages from third party apps through links on the Samsung Browser.I had to set Chrome as my default and it works like a charm.I did send a error report to Samsung.But until they fix this bug im using Chrome
4 Comments
NotAdmin
Expert Level 1
Galaxy A
Have you tried clearing the cache?
Personally I use firefox for the adblock extensions 😬
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outcast1
Active Level 10
Galaxy A
I did clear the cache and its not working.I will use chrome until this issue is fixed by Samsung
Anonymous
Not applicable
Galaxy A
Try clear data, then set it up from the start. Try loading the same set of web pages. See if the issue is still here.
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SamsungComm1
Moderator
Moderator
Options
Galaxy A

Thank you for reaching out outcast1403, apologies for the inconvenience caused.

 

Please try the troubleshooting steps below;

Clear Clear the cache of the app.

To clear an app's cache:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the sort by icon next to 'Your apps'.
5. Select the switch next to 'Show system apps' and select OK.
6. Select the app you'd like.
7. Select Storage.
8. Select Clear cache.

 

Reset app preferecnes

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the menu icon in the top right hand corner.
5. Select Reset app preferences.
6. Select Reset.

 

Please soft reset your device. Press and hold the power and volume down buttons until the device restarts ( this will not erase data, it is just to reboot the device)

 

 

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