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Original topic:

Samsung A23

(Topic created on: 05-01-2024 01:48 PM)
126 Views
Aurban
Active Level 1
Options
Galaxy A
My Samsung A23 doesn't sho the apps what should be the problem or what must I do 
8 Comments
NotAdmin
Active Level 10
Galaxy A
You mean the apps don't appear in the app drawer(the area where you find all of the apps)?
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Aurban
Active Level 1
Galaxy A
Yes

My hole screen is black
0 Likes
Aurban
Active Level 1
Galaxy A
It is showing like this1714561174103_1714561174089_0.jpg
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Nicky_sam03
Moderator
Moderator
Options
Galaxy A

Thank you for reaching out Aurban.

Please reset app preferences

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the menu icon in the top right hand corner.
5. Select Reset app preferences.
6. Select Reset.

Then soft reset your device. Press and hold the power and volume down buttons until the device restarts ( this will not erase data, it is just to reboot the device)

0 Likes
Masanza1
Active Level 9
Galaxy A
Hi there press power volume up & down simultaneously and release it this will solve your problem.
Aurban
Active Level 1
Galaxy A
It doesn't word
0 Likes
NotAdmin
Active Level 10
Galaxy A
Contact Samsung by opening the Members app, go to Support on the bottom right corner and scroll untill you see Error Report. Click on it and follow the steps
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Masanza1
Active Level 9
Galaxy A
Hi there go to settings apps and clear cache apps this should solve your problem.
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