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03-19-2022 09:46 AM (Last edited 03-19-2022 09:47 AM ) in
Galaxy ASolved! Go to Solution.
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03-19-2022 12:02 PM in
Galaxy A- Mark as New
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03-19-2022 12:02 PM in
Galaxy A
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03-21-2022 03:22 PM in
Galaxy AHi, Muzzle are you able to get an alternative device to try your charger in?
This will allow us to see if the issue is with your device or charger.
If yes, plug your charger into the alternative device and advise if this device charging at a normal speed now?
If no, are you able to try a different official (Samsung branded) charger?
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12-24-2022 12:38 PM in
Galaxy AI had the same problem and changing batteries ,cables,chargers and even cleaning the phone of supposed viruses didnt work!(I took it to 3 different repair centres all of whom didnt know **bleep** they were doing and never even thought of the real problem)It turned out the problem was the ribbon cable inside the phone that I think connects the charging block to the "rest of the phone" Once this cable was replaced my phone has been charging and working perfectly!
