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Original topic:

a71 not charging

(Topic created on: 04-02-2021 11:15 AM)
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Sadheshan
Beginner Level 2
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Galaxy A
A71 won't charge with Samsung charger. The same Samsung charger works perfectly on another phone. I try a a31 charger on the a71 and it works for a day and the a71 doesn't recognize it anymore. It charges through usb or using a huawei charger now. 

I saw a few posts and tried solutions such as charging in safe mode but still doesn't work.

Any fixes?
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1 Comment
Maps_sam07
Moderator
Moderator
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Galaxy A

Hi  Sadheshan

 

Please check for software updates on your device also try  a soft reset 

 

Press and hold the power and volume-down buttons for about 10 seconds.

*The device may take a screenshot, however, keep holding the buttons for a few more seconds.

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