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Original topic:

Samsung A9 2018 won't charge anymore

(Topic created on: 03-19-2022 09:46 AM)
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Muzzle
Active Level 1
Options
Galaxy A
Recently my phone started having charge problems. Every time I charge it while it's on it charges very slow, yesterday morning I saw it say 18 hours till full. Last night I switched it off and placed it to charge. I was charging but today when I wake up it was showing a yellow triangle with an exclamation mark whe it's supposed to show battery percentage, then at the bottom of the screen was showing a slashed out type c charger. The problem might be with the USB cable but I'm not sure, a few months back, my cousin's kid chewed the USB and silver wires were exposed, but I closed that with tape and been using it since then with no problems.

Model: SM-A920F
Software: one UI 2.0, Android 10

1 Solution


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Solution
RickBro
Active Level 7
Galaxy A
Yeh, sound's like your cable is definitely stuffed. It must have had it's good day's. Time to replace.

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3 Comments
Solution
RickBro
Active Level 7
Galaxy A
Yeh, sound's like your cable is definitely stuffed. It must have had it's good day's. Time to replace.
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Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi, Muzzle are you able to get an alternative device to try your charger in?

This will allow us to see if the issue is with your device or charger.

 

If yes, plug your charger into the alternative device and advise if this device charging at a normal speed now?

 

If no, are you able to try a different official (Samsung branded) charger?

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Craig Sung
Beginner Level 2
Galaxy A

I had the same problem and changing batteries ,cables,chargers and even cleaning the phone of supposed viruses didnt work!(I took it to 3 different repair centres all of whom didnt know **bleep** they were doing and never even thought of the real problem)It turned out the problem was the ribbon cable inside the phone that I think connects the charging block to the "rest of the phone" Once this cable was replaced my phone has been charging and working perfectly!

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