Original topic:

Samsung A70 Display became Dark after the Android 11 update

(Topic created on: 04-15-2021 02:45 PM)
1457 Views
Vijay428480
Beginner Level 2
Options
Galaxy A

I have updated my Samsung Galaxy a70 with the new update of Android 11 , after that  the display has become completely dark. Please help me to resolve this issue as i am unable to use the phone. I am able to see the screen in a dark room/ i need to hard reset to see the screen.

I have tried to change the adaptive brightness settings as well, Nothing worked .

Please help me to resolve this problem

10 Comments
Raghavendra98
Active Level 8
Galaxy A
Reboot in safe mode. Try again.
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AMPK
Expert Level 3
Galaxy A
Check the display setting bring it normal mode. Check visibility enhancements also
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Fitzroystar
Active Level 3
Galaxy A

Same problem as mine it's more than a week now Samsungs latest software ruined my phone and they got away with it

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Fitzroystar
Active Level 3
Galaxy A

What I don't understand is how do they release some kind of software without checking if it's safe for people's phones such a big company can make a huge error like that I am in so much pain thinking of how much I bought this a70 and how it got ruined just like that and I've been requesting for help but my cry is falling on deaf ears 

I thank you so much Samsung for your viral software designed to malfunction your own customers phones may God Bless You

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Members_RaOs78v
Beginner Level 4
Galaxy A

Plz tell me how did they resolve the issue 

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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Chicha54
Active Level 1
Galaxy A

My phone too is in dark mode...kindly assist 

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Chicha54
Active Level 1
Galaxy A

How did they resolve the issue

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Chicha54
Active Level 1
Galaxy A

Anyone with how to resolve

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