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04-15-2021 02:45 PM in
Galaxy AI have updated my Samsung Galaxy a70 with the new update of Android 11 , after that the display has become completely dark. Please help me to resolve this issue as i am unable to use the phone. I am able to see the screen in a dark room/ i need to hard reset to see the screen.
I have tried to change the adaptive brightness settings as well, Nothing worked .
Please help me to resolve this problem
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04-15-2021 04:15 PM in
Galaxy A- Mark as New
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04-15-2021 05:50 PM in
Galaxy A- Mark as New
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04-17-2021 12:31 AM in
Galaxy ASame problem as mine it's more than a week now Samsungs latest software ruined my phone and they got away with it
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04-17-2021 12:37 AM in
Galaxy AWhat I don't understand is how do they release some kind of software without checking if it's safe for people's phones such a big company can make a huge error like that I am in so much pain thinking of how much I bought this a70 and how it got ruined just like that and I've been requesting for help but my cry is falling on deaf ears
I thank you so much Samsung for your viral software designed to malfunction your own customers phones may God Bless You
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07-13-2021 12:33 AM in
Galaxy APlz tell me how did they resolve the issue

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04-17-2021 05:16 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-07-2021 01:14 AM in
Galaxy AMy phone too is in dark mode...kindly assist
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07-07-2021 01:16 AM in
Galaxy AHow did they resolve the issue
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07-07-2021 01:26 AM in
Galaxy AAnyone with how to resolve
