Samsung A53 heating and battery draining issue.

[DI-96]

I have been using A53 for 3 months. At first it was heating while charging and during mobile setup. I thought it is happening due to using the device for first time and it will gradually reduce heating. But after a month it gradually increased the heating problem and i also noticed battery draining while using 5g and also while watching movies or videos. Is this happening to my device or is it happening to all. What is the solution for this problems?

[AgeNtSaRcAs]

5G drains battery, a lot. So kot just you. Streaming takes up battery too.
I get about 6 hrs of SOT with 2 hours of youtube. for comparison

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support