Samsung A53 5g Slow internet speed

[Vikas457]

Hi,

Why my device  has slow internet speed as compared to other brands phones.

Motorola device giving 10 Mbyte ps whereas in this device i am getting max to max 2 -3 Mbyte ps.

Can anyone help me here.

[joel_subash]

Yes, I am also having high ping on Wi-Fi compared to my old device. All we can do is report and submit the issue on this app. I have submitted, I also recommend you to do the same.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support