Frequency many time After I updated my phone to one ui 6 phone is having overheating and very bad network issue even if network signal is full the internet speed is very slow, mobile hotspot speed is also slow now and call quality is little poor even if I am in good network area when I was using one ui 5.1 the network was good. Now don't tell me any troubleshooting steps to follow they are not too useful just fix thus issue by software update while tuning network antenna and bands properly. Many users have reported the same issue please fix this
As per your concern, we are taking your valuable feedback regarding this, However the issue issue could occurs due to various reasons so kindly perform the following steps to resolve your issue:
Kindly perform the following steps to resolve your network and internet issues:
Kindly check the device in a different location/network coverage area.
Check device network mode settings: Settings> Connections> Mobile networks> network mode SIM1 or SIM2> Select network mode(set device network mode as 5G/LTE/3G/2G (auto connect) mode.).
Check network operator settings: Settings> Connections> Mobile networks>Network operators> Select automatically> OK> Registered on the network. Note: We recommend setting device network operators as automatically.
Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.
Reset settings: Settings > General Management > Reset.
Check Data Roaming: Settings> Connections> Mobile networks> Data roaming to enable it, if disabled.
Check another network operator SIM: If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM. Note: kindly contact your network service provider once to make sure there is no issue from their end.
In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
