Samsung A52s 5g - Charging Issue.

[JEEVA777]

Hello friends, my phone some times not charging and sometimes getting very very slow chsrging. Charging problem getting solved after restarting mobile. I'm facing this problem every day. Lsst few months before I had the same problem. At that time I have fully rested my mobile from the option in General settings. 

Now, I feel afraid to rest my mobile. Because, now I'm using Gpay business app and Phonepe business app for my shop.

If anyone know please tell me can I reinstall my Gpay business app and Phonepe business app after fully reset my mobile. Help me please 🙏

[NSM01125910025101101]

Visit Samsung Service centre tomorrow at 12PM

[Rahulsonara]

Dont worry, there should not be any problem in installing gpay and phonepe business app after you have done a factory data reset
But make sure that you backup your photos, videos and contacts before performing a factory reset

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

If you are using a non-genuine Samsung charger, check the device charging by using another Samsung genuine charger. However, we do not recommend using any slow charger for charging Samsung devices. So, Kindly use a genuine Samsung charger for charging your device.

Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged, then kindly visit your nearest service centre to get it replaced.

Check charger functionality with a different device or try to charge the same device with a different charger.

If the rating is 15W or above: Kindly try to charge the device in a non-inverter socket.

If you using a normal socket: As a safety measure Fast charging may not support, you while you are using the device hence, request you to keep the device idle and check the charging performance.
Note: Kindly open Device Care from settings > Battery > Please tap on three dots (more options) at the top right-hand side > Please select settings > Enable fast cable charging.
For Android 11: Kindly open Device Care from settings > tap on Battery > tap on More battery settings > Fast charging > Turn on.

Kindly follow the standard charging procedure. i.e; please charge the device in switch-off condition for a minimum of 10 minutes.

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

However, you can re-install the payment apps on your device after resetting it.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[AgPrince]

Try changing the charger brother. But like the support person said above try somebody else's charging cable to test it out. Had a similar issue and fixed it by changing the charger. If that doesn't work try the service center might be an issue with the port