Original topic:

Charging issue with a16 5g

(Topic created on: 04-01-2025 01:50 PM)
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aditya_singh07
Beginner Level 4
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Galaxy A
My galaxy a 16 5g is not charging through c to c cable with Power Bank while it's charging normal through adaptor and when I tested other brand phone through c to c charging it charging smoothly what the problem with samsung I don't know..
2 Comments
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for bringing your concern to our attention. We understand that your device is working perfectly with the charging adaptor but is facing issues when using the Power Bank.

To resolve this, we kindly request that you try using a Samsung authorized Power Bank to charge your device. This should help ensure compatibility and optimal charging performance.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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aditya_singh07
Beginner Level 4
Galaxy A
But this is not the resolution I am really afraid of this thing I am also having my s23fe which is not got android 15 ui 7 update are you serious after buying 40,000 phone you can't give android 15 update nowdays 10-15k phones are providing android 15 and you are not giving in 40k phones I will strongly disagree this thing if you want to be in market either lower your price or give regular updates other wise you can't there any more
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