Hi guys can you please help, my A50 is not working after an update. It says charging but I left it overnight and Im almost out of batt after I woke up. I just bought the phone like 3 months ago, so battery life is not an issue here. I checked my port and I dont see any damage. My guts tell me it's the software update that I made. Can you please help?
Solved! Go to Solution.
done that but still not working. It says charging, but after 30 mins from 10% to 9%. Tried other charger but still the same. The only time that it "wont" charge is when I plugged it on a fast charger. Now Im almost out of juice.
To resolve the charging issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1116006
We can guide you further if the issue persists after performing the specified steps.
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report).
Team Samsung Members