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12-17-2019 02:31 PM in
Galaxy A
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12-19-2019 02:24 PM in
Galaxy AHi there,
We would suggest you to follow the mentioned steps to resolve the issue:
1) Ensure that network frequency of your device is selected on Auto-mode.
Settings > Connections >More Networks > Mobile Networks > Network Mode > Select Auto mode (GSM/WCDMA/LTE)
2) Search for the Network Manually by the steps as mentioned:
Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
3) You may check by exchanging the SIM in SIM slots and also try using different network operators.
If still issue persists then we would suggest you to contact your service provider.
If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/
Regards,
Team Samsung Members
