A50 Fingerprint not registering

[Bikku123]

A50 after latest update cannot register my fingerprint

Stuck at 45% and says Wet finger /Screen

Please solve ASAP

[Aadi19]

wait for new update

[smilysahul]

it is a bug in November update. so Samsung is releasing December update based on this problem. so wait for the update. check for update always

[Møňū]

remove your screen protector and then try

[A50phone]

Wait for Dec security patch update

[MoinMalek]

may be solved in december security patch but my fingerprint is running very well

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:
1- If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
2- Once screen guard is removed now register the fingerprint again and check the issue.
3- If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.

4- Check for the latest device O/S (Scroll down Notification panel >Settings >Software Update >Download updates manually).

If still issue persists, kindly visit the nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

Regards,
Team Samsung Members