Original topic:

Samsung A50 Stuck On Purple Screen πŸ˜•πŸ˜ͺ

(Topic created on: 08-09-2021 04:26 PM)
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mrvermaofficial
Active Level 7
Options
Galaxy A
Today in afternoon when i use my device I saw in my device bottom left edge is showing purple. What is that I never dropped my device in past then how my screen is showing purple? Please help me and how it's is fix it only in my device or same issue in others samsung a50 devices?
7 Comments
IcyJay30
Expert Level 3
Galaxy A
If you search for purple spot in this app you will find mostly devices Like this m21,m31,a50 etc
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Galaxy A
If This problem arose due to a great fall or water entering your device then these steps won't work.
Follow the following steps:
1. Restart Your Phone (common fix)
2. Remove unwanted External Hardware
3.Get your device in safe mode as this article says: https://www.samsung.com/ca/support/mobile-devices/galaxy-a50-safe-mode/
4. Delete Overclock Settings and tools
5. Update Your Phone
6. Do a factory reset (DO THIS AT VERY LAST IF ANYTHING DOSEN'T WORK)
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Galaxy A
I'm doing everything with my phone but still now having same problem πŸ˜• now it is day by day increase in my screen πŸ˜”πŸ˜ͺ
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Galaxy A
Visit Samsung Authorised service center that's the last option. Make sure that your device is in warranty or you might have to pay high service charges
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Galaxy A
Warranty is expire now last option use with same problem or pa high service charges for display πŸ™„ πŸ€”
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Galaxy A
This is my last device I don't buy again samsung brand 😒 I never dropped my device in my past and never push screen forcly. Then I got this problem in my device this September my device 2 Yeats to buy but I never expect this problem I got in my device under 2 years πŸ˜…
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support