SAMSUNG A71 CHARGING ISSUE ENCOUNTER!!!

[Marson25]

I was being paranoid of thinking how is my Samsung A71 is not charging? I was just Is there's something wrong the charging pin? Or did I step on the charger cable so that my phone is not charging, etc.

I did everything to find the issue. I just clean the charging pin. I already fix the charger cable, I plugged and unplugged, Restart, reset and so many more.

Then In my curiosity I tried to use different charger then it's worked its getting charged.

But is not fast charging! And now I'm encountering a heating issue while charging. Samsung please fix this!!!! There's something wrong with the software! There's so many complaint about this issue! And we haven't heard anything to help us with this issue!!!!

[Rohan56]

Please You shouldnot use any other charger,please use original charge.
If the problem is not solved please contact to service center near you.

[Rohan56]

All Phone of samsung have same types of problem now a days it can be fix

[Dnc56]

How to fix

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologies for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Binoj]

I am also facing the same issue, and I bought  A71 from Samsung website. I noticed the charging problem on the first week itself and took it to the service centre, and they told it because of corrosion and for repair I have to pay $187. I have escalated the case to VOC, and I am waiting for the resolution. I regret buying that phone.

[Compton]

I am having this exact issue. Haven't found a solution. And its stressful because my phone isn't a month old as yet. 

[Compton]

Samsung got back to me on Facebook with a solution. Here it is:

Let's try putting the phone into Safe Mode. You can do this using the following steps: From the home screen swipe down to access settings > Tap the power icon > Tap Power off > Tap Power off again > Hold down the Side key to switch the phone back on > As the phone is starting up, hold down the volume down button until the home screen appears The phone will restart. Safe mode will now display in the bottom-left hand corner of your device to confirm that Safe mode has been enabled. Please try charging the phone again. Does this resolve the issue? ^RL

[seulthemiat]

Omg, it worked. Thank you💪

[takeflight781]

did you ever get it figured out because my phone is doing the same thing