Rich communication service not working in any Samsung device messages app.

[AmarendraK]

Rich communication service feature not working in message app of any Samsung device. please check and resolve the problem. This problem came in 2020, then we got it corrected by mailing rcsdev@samsung.com. But now it is showing mail id address not found. We have also complained about this in Samsung India head office but they are refusing to acknowledge the problem and are not ready to listen to the customer their point of view. please check this problem and solve as soon as possible. this problem coming form 3rd june 2023.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[AmarendraK]

Already is registerd At 12-6-2023 But your team is not ready to accept that it is your software problem.

[biswadeepmondal]

@AmarendraK for google messages it now shows as this.
Device: S20FE 5g