Require duplicate invoice copy for order made on Samsung Website

[Akshaya_Ganesan]

Hi there!

I require a duplicate invoice copy for an order made on the Samsung Website for insurance claiming purposes.

However, I am unable to find a link to the invoice in "My Orders" tab, Samsung customer care doesn't solve the purpose as the issue has been escalated to the back-end team but no response has been received for over a week now.

I tried sending a request to all Samsung support E-mail IDs I could find including the CEO but to no avail! 

Is there  anyone here that can help or shall I consider my trust in Samsung services broken?

Thanks,

Akshaya

[Vicky_A52]

u get the duplicate invoice copy aksaya

[Vicky_A52]

which mobile phone u order in Samsung shop or any other website

[Akshaya_Ganesan]

I need to know the process of getting a duplicate copy. Can you help?

[Rishikesh1]

When the Analytics come for Tacking via message click on that and it will take you to Samsung website amd you can download innvoice.

[Akshaya_Ganesan]

The phone was ordered in January. I don't have the message for tracking with me. Is there any other way?

[Shailesh_Kumar]

In my order section near shipment address there is Get Invoice blue link else search in your registered e-mail id for invoice copy. OR

1. You can live chat with Samsung customer support team and inform about them concern mentioning order id, registered mobile no. & email id.
2. You can write an e mail to - servicehead.in@samsung.com.
3. Contact in whatsApp no. +91180057267864 timing 9 A.M to 6 P.M 7 days a week they will surely help you .

I hope this may work for your to get Invoice .

[Shailesh_Kumar]

In my order section near shipment address there is Get Invoice blue link else search in your registered e-mail id for invoice copy. OR

1. You can live chat with Samsung customer support team and inform about them concern mentioning order id, registered mobile no. & email id.
2. You can write an e mail to - servicehead.in@samsung.com.
3. Contact in whatsApp no. +91180057267864 timing 9 A.M to 6 P.M 7 days a week they will surely help you .

I hope this may work for your to get Invoice .

[5432101]

I want bill invoice for insurance claim

[vikykl]

I require a duplicate invoice copy