Original topic:

Refresh rate bug

(Topic created on: 06-28-2024 11:13 PM)
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Shahnewaj-biswas
Active Level 3
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Galaxy A
I am using galaxy a54 5g . it has refresh rate bug after the June security patch level update. Samsung plz solve it
8 Comments
Bruet00th
Active Level 1
Galaxy A
Hlo
Bruet00th
Active Level 1
Galaxy A
100000
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
Bruet00th
Active Level 1
Galaxy A
Good morning
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Bruet00th
Active Level 1
Galaxy A
Hlol
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Bruet00th
Active Level 1
Galaxy A
Hmvj
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