Original topic:

Purchase issue from galaxy store

(Topic created on: 07-31-2025 04:45 PM)
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bita_30
Active Level 1
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Galaxy A
Dear Samsung Support, I’m unable to complete in-app purchases in the Galaxy Store version of Candy Crush. I receive the error: B7002/P/18jjr. This started after I briefly changed my Samsung account. I’ve switched back to the original one that worked before, but the issue continues. I’ve tried: - Clearing data/cache (Galaxy Store & Billing) - Reinstalling the app - Confirming valid payment method and region Please check if my device or account has been flagged, and whitelist if needed. 
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shivberagi
Beginner Level 2
Galaxy A
🙏
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