Proximity sensors not working

[Nitinbohra]

Proximity sensors are not working in my A10S , screen doesn't gets off while I am on a call 

[Johnash]

Have you recently applied screen protector on your device?
Try it without it, sometimes protector messes with proximity sensors.

[Ehsank]

once restart and then observe

[Ehsank]

Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks

[Anikroyale]

But bro camera light sensor is for adaptive brightness, right?

[Ehsank]

ohh yes bro @Anikroyale
its my bad, i was thinking about brightness
i will change my wrong comments

[Samsung_Support3]

Dear Samsung Member,

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