Proximity Sensor Issue

[Bappi85]

Facing proximity sensor issue, sometimes its not working properly, when i rcvd call light turns off its normal but when caller disconnect the phone or cut the call light suppose to turn on, this is how proximity sensor works but my phone not lightening up, it reamins off

Anyone knows it's a bug or anything else

[Prabh-preet]

Did u tried to restart ? If yes
Then u should get into safe mode , if its not resolved.
If this also not works then get it checked at an authorised service centre.

[Bappi85]

Did but same thing happened, it occurred sudden not everything

[Prabh-preet]

Then u should send error report to samsung

[Bappi85]

How I can do this ?

[Prabh-preet]

Follow this and send

[Bappi85]

Where I can fine this option

[Prabh-preet]

In (members) app in (get help) section

[Bappi85]

Tnx found it

[PatiA52s5g]

Yes, it is a bug bcs i'm suffering from same problem after update.