Original topic:

Proximity Sensor Issue

(Topic created on: 02-17-2022 10:04 PM)
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Bappi85
Active Level 1
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Galaxy A
Facing proximity sensor issue, sometimes its not working properly, when i rcvd call light turns off its normal but when caller disconnect the phone or cut the call light suppose to turn on, this is how proximity sensor works but my phone not lightening up, it reamins off
Anyone knows it's a bug or anything else
10 Comments
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung. 
 
Warm Regards,
Samsung Customer Support

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