Proof: How A34's camera is spoiled by OneUi 7

[DGos]

Dear Team Samsung, 

 Whenever you face a complaint/issue the first thing you do is to ask the user to clear the app cache,reset the app setting,reset the phone,create log files and send to you.

I went through all those steps.

Now I am posting A SCREEN RECORDING to show how you have spoiled the light metering and the photo quality of Galaxy A 34 with your buggy OneUi 7 that came half a year late and yet performs like no attention has been paid to it.

See for yourself how poor the light metering is,and what a bogus result the camera app produces.

The photo is washed out.Where is your hdr adjustments etc?

My Galaxy A34 used to produce so beautiful photos when it was on OneUi 6,OneUi 6.1 or even OneUi 5.

You call this OneUi 7 an update or a downgrade? 

Will you be rational enough once in your life to trust user feedback and acknowledge Bugs and faults in the firmware? 

[xenon100]

Same issues

[aadityatiwari42]

Jab samsung ka aaokat nahi tha update dena ka to nahi dete itna bug and issue hai isse aacha one ui 6.1 tha. Be honest ye update ka baad mera phone bug and glitch se bar gaya hai jab dekho new glitch and bugs

[DGos]

So many of us are suffering from this update.
Samsung is busy with flaunting its OneUi 7,OneUi 8,Now Bar and new icons.All these are mere cosmetic changes.The essential system apps are given no attention.
By the way,which model do you use?

[aadityatiwari42]

A34

[DGos]

Then we are suffering the same.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Clear camera application data: Apps>Camera>Storage>Clear Data

● Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

[DGos]

Same old advice as if the fault always lies with the user and the software is flawless and impeccable.
When will you learn to acknowledge faults dear team Samsung.
Why always conjecture as if users complain without reason and all faults are their own doing?