Problem

[00partharoy]

Galaxy A26 accidental touch properly not working.many times not open my phone.please solution me😮‍💨😮‍💨

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Path • Go to Settings > Software update>> Tap on Download and Install>> Follow the on-screen instructions.

Protect your device from accidental touches when it’s in dark places, such as in a pocket or bag.
How to turn on Accidental touch protection
• Go to Settings
• Tap on Display
• Tap on Accidental touch protection’ switch to turn it on.

How to turn on Accidental touch protection

• Go to Settings.
• Search for and select Fingerprint always on.
• If you already have a fingerprint saved, disable this feature by tapping the switch next to Fingerprint always on.

• After turning on Accidental touch protection, you may notice a small pixel-sized light flashing on the top of your phone in the dark. When you touch the screen while the Accidental touch protection function is activated and the Always-on display is preset to 'Tap to show', such small light flicker will appear.

That is because the proximity sensor is operated due to Accidental touch protection, and it is not a product defect.

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support