Problem with a34

[Yash382]

 A few days ago, I dropped my Samsung Galaxy A34 from a height of approximately 6 feet. Thanks to the protective case, it didn't suffer any visible physical damage, and the phone has been working fine since then. The charging speed and battery life also seem normal. However, when I recently removed the back cover, I noticed that the back panel feels slightly loose. Additionally, when I shake the phone, I can hear a clicking sound coming from inside. Could the battery have become loose after the fall? What should I do

[BAGHDAADI]

brother, no need to worry, the light clicking sound you are listening is from camera, and it's totally normal, i also have a34

[Yash382]

No bro its coming from the bottom of the phone and i can feel in my hand something heavy is moving here and there

[BAGHDAADI]

oo, I think then you should go to service shop and check it

[RAW5617]

The sound when shaking is normal, its the sound of OIS in the camera, the loose back panel indicates the adhesive is weak there, you might repaste the back panel in an authorized service centre

[BAGHDAADI]

but he is saying that it's heavy thing moving in there and it's coming from bottom

[Yash382]

Yess bro it heavy i think so the battery got loosen ig
When i check the battery status in diagnostic mode its showing battery life good.

[RAW5617]

May be the haptics motor?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support