Original topic:

Problem while turning on phone

(Topic created on: 06-02-2020 03:12 PM)
469 Views
SherOO7
Active Level 3
Options
Galaxy A
Hello .. did anyone have problem while turning phone on.. ? Galaxy A50
I have problem since long time when i press power key to turn on phone is shows charging circle and after few seconds it disappears.. after disappearing of charging circle if i immediately press & hold power key then only I am able to turn on my phone.. This never resolved even after hard reset .. If anyone faced this issue & have solution please share .😖
8 Comments
SherOO7
Active Level 3
Galaxy A
okk
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shuklamaggi
Active Level 4
Galaxy A
I have a50 and i was facing same problem go to service center fix it.
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SherOO7
Active Level 3
Galaxy A
did they reflashed android os ?
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shuklamaggi
Active Level 4
Galaxy A
Yes but they resolve my problem..,
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Anonymous
Not applicable
Galaxy A
yes service center will fixed it ...most probably you simply update that big firmware by using mobile data or fluctuating wifi which is not the procedure or recommended..it need to be flashed which is only proper procedure for any big update....thatswhy Samsung introduced smart switch before but peoples do same mistakes
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Galaxy A
This Was so weird
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Sandip011
Active Level 4
Galaxy A
that's your phone problem
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

As you have tried all the steps we request you kindly visit the service center as your device needs physical inspection, to check for the service center opening timings kindly connect with our chat support through given link :  www.samsung.com/in/support

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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