I have had the Galaxy A51 5G phone for 1.5years now and the reception on it is poor wherever I go. I generally can hear the other person on the phone but they often say they can't hear me. The data speeds are also slow.
This issue is happening whether I am at home or outdoors and has happened in various parts of UK.
I have tried Voxi network, ID network and have now changed to EE (supposed to be the best network in the UK for reception) and I am still having the same issue.
I often have 1-2/4 bars of reception with bad signal. Despite this, the 5G symbol shows. Sometimes it shows 4G.
Has anyone else experienced this issue? How did you resolve it? Please advise as I am fed up!
Samsung has this issue even in flagship phones, and the thing is that they don't want to get rid of that. I started with M30s poor network and then I shifted to M21 again the same issue, so I thought to have a flagship model but luckily I found the review about S21 Ultra stating poor network reception, so it's all over now decided to not even giving a single thought of purchasing samsung. I have tested the network of same operator with iPhone and surprisingly I phone user has good internet connectivity and my phone was struggling to get the internet. So good bye samsung from now on
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.
We would like to inform you that the products manufactured in different countries may vary in features, specifications, designs, and warranty guidelines.
So, we would recommend you to get connected with the Samsung customer support team of the respective country you have bought your product from, with the below-mentioned details for better and prompt assistance.
