Original topic:

Please help

(Topic created on: 09-22-2024 09:15 PM)
405 Views
Jebunnesa_Rimi
Active Level 7
Options
Galaxy A
Can anyone tell me why this text is showing "after a reboot this app can't start until you unlock your phone"??? When I try to enter Google voice typing. It is a new phone
image


9 Comments
narendra-
Active Level 3
Galaxy A
You updated your phone or The app
0 Likes
Galaxy A
Already updated
narendra-
Active Level 3
Galaxy A
I meant this occurred b/c of this
0 Likes
narendra-
Active Level 3
Galaxy A
The app would work the same
0 Likes
Prashantbgh
Active Level 10
Galaxy A
Clear your cache in apps. That may be help you.
0 Likes
Galaxy A
Not working
Prashantbgh
Active Level 10
Galaxy A
Last option factory reset.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy A
Tried not working
0 Likes