After updating my Galaxy A73 with the August Security Patch, after few days suddenly faced a Pink Line on my Display. My phone is also not under warranty.
For which i went to nearby Service Center.
They are telling me as your phone is not under warranty, and We have no complain for A73 model getting line on Display So far. So you have to pay 8500 for the replacement of the Display.
Samsung Are you seriously asking for money when there is no fault of the customer. As my phone was never physically damaged or water damage in any sort of course I handle my phone Pretty carefully. you will not find even any scratch on it.
We all know that displays are getting Green/Pink line, And some companies are giving free replacements why can't you?
Is this to be expected from a reputed company like Samsung ?
If this will ended up me paying for the display, Definitely In future I will think twice before checking out any Samsung product.
Samsung please have look in to this concern, Hoping for to come up with a Solution.
We'd request you to share the service center details and job sheet number by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
A pink line had appeared on screen after software update some time back.I had taken my phone to Croma where I had bought it. They were not aware of replacement policy that Samsung has initiated.
Now Samsung says the cut off date is over. Is it fair not to extend it to affected devices. There is no info about the policy that is easily accessible.
Would like to know if there are other impacted users who are facing similar issue
