Original topic:

Phone stuck on ussd code running

(Topic created on: 06-08-2023 07:23 PM)
2638 Views
youngguns
Beginner Level 2
Options
Galaxy A
Hello eyeryone,
Its been awhile i having a problem on my a52s 5g like when i enter code to check balance it is stuck on ussd code running and not being able to make a call when i dial number its not outgoing and incoming as well...
I've bought a new sim and realized it not the problem of sim
I tried factory resetting my device still not fixed nothing seems working 
Can anyone help me ??
Any a52s user here ??
5 Comments
Sid_Karna
Expert Level 5
Galaxy A
A52s user here, but I haven't encountered this problem yet! Have you tried any other company sim?

Was this problem there since the purchase?
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youngguns
Beginner Level 2
Galaxy A
I've been using it for nearly year but there was no problem in the beginning while i purchased and nope i haven't use any other company's sim it's the same one...!! I don't know what's wrong with this phone...
I've visited nearby customer care but they are unable to figure it out..!!
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Vnod19
Active Level 1
Galaxy A
Maybe try resetting your phone, back up your data first though
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cs-member11
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
  
Warm Regards,
Samsung Customer Support

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