Phone hang

[altamush]

Phone hanging problem after android 11 update in galaxy a30s

[MG_6631]

Clear the cache and uninstall apps you have not used for a long time... Clear the memory from Battery and Device Care!

[altamush]

all are clear it just doing these thing after android 11 update

[ktvijesh]

After update for gettibg better performance we need to do factory data reset, when we do that it will clear all the data/cache and previous update file data,it will help to improve the performance.😊👍

[altamush]

Ok

[ktvijesh]

If you help my comment ,please press the 3 dot and accept the solution 😊

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support