Original topic:

WhatsApp storage in gallery.

(Topic created on: 07-26-2021 01:00 AM)
94 Views
Nilanjan1963
Beginner Level 2
Options
Galaxy A
Media not saving. Folders disappear. Twice.  First found that it was not saving. Tried all diagnostic. Uninstalled. Re install. Folders back. But all mixed up. Now all 3 folders disappeared 
2 Comments
aakash__r_k
Active Level 8
Galaxy A
Reset app preferences in seetings>apps

If u are satisfied with the solution please click on three dots and accept solution
0 Likes
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes