Original topic:

Performance issue after February update in A55

(Topic created on: yesterday)
10 Views
DhavalShah_25
Active Level 1
Options
Galaxy A
Is anyone notice performance issue like sometime in daily task the device stuck or delay to respond in day to day usage after getting February Security update in Galaxy A55 device? 
8 Comments
Galaxy A
Bro because of A36 and A56 is laughing earlier
0 Likes
EL-DORADO
Active Level 3
Galaxy A
No bro. For me, I am getting a better battery life now. Almost 2 days
soham_A55
Active Level 3
Galaxy A
For me, there is no performances drops.
soham_A55
Active Level 3
Galaxy A
Yes, but i feel battery drain issue 😕
0 Likes
Ishaan_A55
Active Level 6
Galaxy A
Yes bro I thought it's only happening to me
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

0 Likes
Tech-CA
Active Level 7
Galaxy A
Performance better now
I'm getting stable fps
Just factory reset ones
Soumya202
Active Level 1
Galaxy A
No I am not facing any issue. After the February update. Currently.