Original topic:

OneUI latest update problem

(Topic created on: 06-14-2024 08:55 PM)
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User_not_found
Active Level 2
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Galaxy A
I updated my device 2 days before... after it there was no problem. But today when i look into my phone the screen where the passcode is typing appears to be in dark theme. I restarted my device but nothing happened 🙆🏻‍♂️
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6 Comments
Tech-CA
Active Level 8
Galaxy A
Can u show me screenshot!
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Galaxy A
Can't take ss of passcode page... they say "this app doesn't allow taking ss"
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Abpal
Active Level 10
Galaxy A
Is it device encryption ?
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Galaxy A
🤷🏻‍♂️
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Abpal
Active Level 10
Galaxy A
Check in settings bro..😅
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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