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Original topic:

One Ui 6 problem

(Topic created on: 02-27-2024 09:23 PM)
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Songlap
Active Level 2
Options
Galaxy A
One Ui 6 is draining the battery so fast. Please help me. 

1 Solution


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Solution
Glimpse
Expert Level 2
Galaxy A
Hey, please wait for updates. This happened for almost all the device initially will get better over time

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4 Comments
Solution
Glimpse
Expert Level 2
Galaxy A
Hey, please wait for updates. This happened for almost all the device initially will get better over time
Glimpse
Expert Level 2
Galaxy A
The second option is try to do a factory reset, through recovery mode , rather than by settings.

Connect smartphone to pc using usb connector, click on power key& volume up key for few seconds tiil you see Android system recovery. Do reset from that screen. Will take some time. This might help you
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goodthings
Expert Level 5
Galaxy A
Please stop adaptive brightness, remove unused apps also put unused apps deep sleep or sleep mode, turn off location when necessary open than close, use dark mode, use 60 Hz. Reset all settings of your's device in general management settings. Also complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also. Click 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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