Recently, I have updated my operating system(One UI 6.0). After that "Mesenger" application is experiencing some issues. For example, while chatting in the Messenger, the app is continually blinking all the time. Even when I scroll in the Messenger, I can't do it smoothly?
As per your concern, we would request you to kindly perform the following steps:
Check app Cache: Settings> Device care> Storage> Clean now. Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
Clear cache memory of a particular application: Settings> Apps> Now pick the app that you like to clear off the cache memory> Storage> Clear Cache.
Uninstall and reinstall the app: 1-Please ensure a stable Wi-Fi connection to your mobile. Downloading via mobile networks may result in additional charges. 2-Please ensure enough storage space in your device. 3-Please ensure your device has sufficient battery for updating software.
Uninstall an App: From your Home screen, swipe up to open the App drawer. Find the app you want to remove, and then touch and hold the app's icon until a popup menu appears. Tap Uninstall, and then tap OK to confirm.
Reinstall the App: Play Store apps: Open the Play Store, and tap your profile picture. Tap My apps & games, and then tap Library. Find the app you want, and then tap Install.
Keep your apps updated: Play Store apps: Open the Play Store, tap, and then tap your profile picture. Tap My apps & games. From here, you can either tap Update next to individual apps or tap Update All to install all available updates.
Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
