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06-21-2025 09:19 PM in
Galaxy A- Mark as New
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06-21-2025 09:24 PM in
Galaxy APhone Settings > Lock screen > AOD,
Tap on Now Bar, and Find and enable Sports from Google.
Ensure you're following teams in the Google app
Open the Google app (or the Google widget on your home screen).
Search for a specific team or sport.
If a live event is happening, you should see a "Pin Live Score" button.
Follow your desired teams
Check Google's search personalization settings
In the Google app, tap your profile picture or initials.
Go to Settings > Privacy > Personalized search.
Make sure that Sports updates are not marked as "not interested".
Consider restarting your phone.
If the issue persists then send an error report along with log files to customer support through this members app and Samsung will fix it in the next update
If you find this helpful please Accept it as a solution Thank you 😊
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06-21-2025 10:23 PM in
Galaxy A
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06-22-2025 01:50 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
The Now bar displays information under specific conditions related to "Sports from Google": it shows information when registered sports teams are playing a game. To ensure the Now bar functions correctly, please check the following:
Verify that Live notifications for "Sports from Google" are enabled. You can do this by going to Settings > Lock screen and AOD > Now bar > 'Sports from Google' option and making sure it's turned on.
Confirm that you are following the correct teams and leagues. Go to Settings > Lock screen and AOD > Now bar > 'Sports from Google' > Sports from Google settings to manage your followed teams and leagues. Make sure the teams you want to see updates for are selected.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).
Warm Regards,
Samsung Customer Support
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06-27-2025 04:46 PM in
Galaxy A