We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
Wi-Fi calling allows to make and receive calls & texts (SMS & MMS) over a Wi-Fi connection. No separate app or log-in or number is needed.
Wi-Fi calling must have the following requirements: Access to a Wi-Fi router with a high-speed internet connection (Any ISP Router). Wi-Fi calling should be enabled on smartphones. The latest software needs to be updated. The Wi-Fi calling switch should be on.
You should use airtel 4G SIM (VoLTE Support) Or JIO SIM Card + VOWIFI should be enabled for the user by the operator end as well. For a seamless experience, you should keep both VoLTE and Wi-Fi calling switched on.
Method 1: To enable Wifi calling feature via settings: Step 1: Navigate to the app's screen and tap on Settings. Step 2: Tap on Connections. Step 3: Tap on Wi-Fi Calling. Step 4: Turn on Wifi Calling. Step5: Wi-Fi Calling feature has been turned on.
Method 2: To enable Wi-Fi calling feature via Notification panel: Step1: Swipe down on home screen to open notification panel. Step2: Tap on Wi-Fi Calling to enable. Step3: Wi-Fi Calling has been enabled.
Method-3: To enable Wi-Fi calling feature via Phone App: Step1: From the home screen tap on Phone. Step2: Tap on Menu. Step3: Tap on Settings. Step4: Turn on Wi-Fi Calling. Step5: Wi-Fi Calling feature has been turned on.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
